
payer
Medicare Advantage health plan · 2023–2024
Medicare Advantage Condition-Specific Food Box (PR pilot)
Production-grade pilot of a condition-specific Medicare Advantage food box program in Puerto Rico. SFTP eligibility sync, SDoH screening, islandwide cold-chain. Independent member evaluation documented strong satisfaction, plan-retention impact, and cross-plan switching interest.
93%
Member satisfaction
95%
Plan-retention intent
62%
Cross-plan switching intent

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